Parseq

Outsourced business services

Parseq is one of the largest independent business services and IT providers in the UK, with a global client base spanning FTSE 100 financial services companies, major utility providers, leading telecoms operators, manufacturers and local authorities.

It employs more than 500 people across eight sites in the UK, Bulgaria and India. It also maintains international partnerships covering eight countries. Each year, Parseq processes over £36 billion of payments, digitises 70 million documents, prints 117 million secure documents and has delivered almost 250 IT implementation projects globally.

Parseq makes it easy for organisations to digitally transform their processes, improve their operational efficiency, and enhance the customer experience in multiple ways, including:

• Using automation to help clients optimise their document, financial and payment processing. This includes finance and accounting services, such as credit management and invoice processing; digital back-office services, such as automated cash allocation and digital mailrooms and payment services, including cheque processing.
• Printing specialist documents with in-built security features, such as cheques and ballot papers
• Providing IT services, including consultancy and project implementation, managed services, software license resale and product support.

Employee engagement is an important part of life at Parseq. The firm holds regular staff events, including summer BBQs, fancy dress competitions and fundraising and food donations for charity. The firm also enjoys recognising outstanding employees, with an average length of service being an exceptional 10 years.

Craig Naylor-Smith is the CEO of Parseq. He has over 25 years’ experience in business process outsourcing (BPO), finance & administration and offshore back-office processing.